WINTERINA will deliver your order to the exact address provided by you. WINTERINA can only make the delivery to the exact address corresponding to the User's residence or workplace. Deliveries will be made on business days, excluding holidays. Any delivery will be accompanied by a receipt included in the invoice provided to the User at the time of receiving the order.

If you need WINTERINA to deliver your order on different dates, WINTERINA will charge additional shipping costs. Each individual delivery of each order placed by the User will constitute a separate distance sales contract. If WINTERINA does not deliver the order on time or if any of the deliveries appears to be incorrect, meaning it does not match the products chosen by the User within the platform, this does not give the User the right to cancel the order.